Frequently Asked Questions

At Talk Remedy Online Counseling, we understand that seeking help can come with many questions. Here, we answer some of the most common questions about our counseling services, session formats, and what you can expect during your first appointment.

What types of counseling services do you offer?

We customize our counseling services to meet your unique needs, whether you're seeking support for grief, looking to boost your self-esteem, or needing assistance with sadness and mild depression. Together, we’ll address these challenges and work towards enhancing your mental well-being. Your journey toward a brighter, healthier mindset starts here.

How do your online sessions work?

Our online sessions are conducted over video chat or phone calls. This way allows you to connect with your counselor from the comfort of your home. You can choose the format that is the most accessible and convenient for you.

What should I expect during my first appointment?

In your first appointment, your counselor will ask about your current challenges and goals. They'll answer any questions you may have about the process. It's also an opportunity to share your expectations and concerns. This helps  establish a comfortable and trusting relationship.

How long are the counseling sessions?

Our counseling sessions typically last 50 minutes. This allows for in-depth discussion while respecting your time and schedule.

Do you accept insurance?

No, we do not accept insurance. However, we offer low-cost counseling sessions for less than a typical insurance co-pay. We have affordable counseling plans available to help you get the support you need.

What if I need to cancel or reschedule my appointment?

If you need to cancel your session, please do so within an hour of your appointment. Cancellations made within this window are eligible for a full refund. Otherwise, you'll be charged a 10% cancellation fee. If you need to reschedule, visit our online booking page and reschedule your appointment